Whirlpool dishwasher troubleshooting

Whirlpool dishwasher troubleshooting

Repairing the dishwasher with your own hands will save your budget from unnecessary costs. The table shows the main problems that can arise during the use of the device and it also lists methods which can be used to fix them.

Whirlpool 6th Sense dishwasher troubleshooting

Problem Possible causes...Solutions...
...Is not working/will not start- The appliance must be switched on.Check the household circuit fuse if there is no power supply.
• The dishwasher door doesn't close.Check if the dishwasher's door is closed.
• “Delayed start* option is ON.Check whether the 'Delayed start' option (if available) has been selected. If it has. the appliance will only start once the set time has elapsed. If necessary, RESET the appliance by pressing CANCEL or start the cycle immediately by pressing START.
...shows'F6 E2- Water tap closed.The water tap must be open.
- Kinked water inlet hose or clogged inlet filters.The water inlet hose must not be kinked and the relative inlet filter in the water tap connector must not be clogged.
...shows'F6 E7-or-F6 E1'• Water pressure too low.The water tap must be fully open during water inlet (minimum capacity: 0.5 litres per minute).
- Kinked water inlet hose or clogged inlet filters.The water inlet hose must not be kinked and the relative inlet filter in the water tap connector must not be dirty.
...shows 'F6 E3’/wash program ended too early (dishes are dirty and wet)- Dirty or clogged filters.The filters must not be dirty or clogged.
- Too little water in the dishwasher's water system.Concave items (e.g. bowls, cups) must be arranged facing downwards in the rack.
- Drain hose incorrectly fitted.The drain hose must be fitted correctly (for high mounted appliances, leave min. 200-400 mm from the lower edge of the appliance)
- High level of foam inside.Repeat without detergent or wait until foam disappears.
...shows'F8 E1'• Dirty filters.Clean the filters.
- Kinked drain hose.The drain hose must not be kinked.
- Syphon hose connection closed.The closure disk of the syphon hose connection must be removed.
...are not perfectly dean/have food residues• Too little space between dishes (incorrect arrangement of the concave items in the rack).Arrange crockery so that items do not touch each other. Concave items (e.g. bowls, cups) must be arranged facing downwards in the rack.
- Too little detergent: detergent too old or incorrectly stored.If necessary, use more detergent, observing the manufacturer's indications as regards dosage. Always store detergent in a dry place and do not store it for excessively long periods of time.
- Temperature not high enough for heavily soiled crockery.For heavily soiled crockery, select a wash program with a higher temperature
• Loading of the dishwasher using lower and upper rack at the same time with "Half load/Multizone" option.If you select the 'Half load/Multizone' option (if available), remember to load only the upper rack or only the lower rack to increase washing power and thus obtain optimum wash results.
- Frequent use of Eco 50*C.In the event of frequent use of the Eco 50*C program (if available), from time to time select the Intensive 65C program (if available).
- Clogged spray arms, dirty filters or not fitted correctly.The spray arms must not be clogged, the filters must not be dirty and must be fitted correctly ('Maintenance and care').
- Spray arms stuck impeded by crockery or cutlery.The spray arms must be able to turn freely and must not be impeded by crockery or cutlery.
...salt Indicator lit- Use tablets for soft water.Set "Tablet" option; if this option Is not available, it is normal for the salt indicator to light up.
...have deposits: regeneration salt residue- Water too hard.In areas with very hard water, more regeneration salt needs to be added (“How to set water hardness").
- Salt reservoir cap open.Close the salt reservoir cap properly.
- Not enough rinse aid.If you use a combined action detergent, try adding more rinse aid.
...are not dry- Plastic containers dry badly.Synthetic materials do not dry well; if wet at end of cycle, wipe dry.
- Clean dishes left in dishwasher for a long time after end of cycle (e.g. when using "Delayed start" option).In this situation, the presence of drops of water on dishes and on the sides of the dishwasher is normal. Try releasing the door 5 minutes before removing the dishes.
- Incorrect arrangement of the concave items in the rack.Arrange crockery so that water does not collect in cavities.
- Incorrect dosage the rinse aid.Increase the dosage of rinse aid ("Adding rinse aid").
- Rapid program selected.The Rapid program 40C / 45C is intended for quickly washing lightly soiled dishes. If used for a full load of medium/heavy soiled dishes, the dishes may not dry completely. If so, select a standard-length program. For best results, open the door after the end of the program and wait 15 minutes before unloading the dishwasher.
...have discoloured plastic parts- Tomato/Carrot juice.Tomato sauce, for example, can lead to discolouring of plastic parts. Powder detergent is recommended as it allows slightly higher doses to be used for improved whitening. Programs with higher wash temperatures should be used.
...opaque glasses, etc.- Dishes unsuitable for washing in dishwashers (porcelain),Only use dishwasher-proof crockery and dishes.
...removable deposits on glasses- Usage of incorrect programs for glasses.Dishes should be put together, to avoid touching each other. Do not put glassware together in baskets. Use suitable program for glass.
...glasses not sparkling- Not conform of glasses to washing in dishwashers (porcelain).Some kinds of glass cannot be washed in the dishwasher.
...permanent deposits on glasses- Rainbow effect.This phenomenon is irreversible. We recommend in future:
Change the control of system of dosage of softener.
Be careful - follow recommended detergent dosage.
For combined action tablets see detergent producer's recommendations.
...tea cups darken and dirt does not disappear after washing In dishwasher- Not known.This phenomenon is inevitable.
...rust marks- Pre-wash program not used.Salty or acidic food residues can cause rust marks even on stainless steel cutlery. To avoid this, always use the pre-wash program if the dishes are to be washed later.
...other marks- Rinse aid dosage too low.In the presence of marks, increase the rinse aid dosage.
If you use a combined action detergent, possibly add more rinse aid.
...streaks- Rinse aid dosage too high.In the presence of streaks, reduce the rinse aid dosage.
If you use a combined action detergent which includes rinse aid, do not add any additional rinse aid.
...suds- Unsuitable dosage of detergent/rinse aid.Only use the amount of detergent/rinse aid required, since excessive amounts can lead to excess suds.

Whirlpool Gold Series dishwasher troubleshooting

Dishwasher does not run or stops during a cycleIs the door tightly closed and securely latched?
Has the cycle been set correctly?
Has a household fuse or circuit breaker blown or tripped?
If the motor stopped because of an overload, it will automatically reset itself within a few minutes. If it does not start, call for service.
Is the water supply turned on?
Is the dishwasher wired into a live circuit with the proper voltage?
Dishwasher runs too longCycle times depend on the temperature of the water entering the dishwasher. Cooler water results in longer cycle times.
Under counter dishwashers require adequate enclosure for proper operation.
Dishwasher will not fillIs overfill protector stuck in “up” position? Overfill protector should move up and down freely. Press down to release.
Water remains in dishwasherAllow cycle to finish. A small amount of water remaining is normal.
Check the drain air gap (if installed). If it is clogged, follow the manufacturer’s cleaning instructions.
Detergent remains in covered section of dispenserHas the cycle completed?
Is the detergent fresh and dry without lumps?
Is the bottom rack in backwards? The rack bumpers must face the dishwasher door.
Dishes not as dry as you expectedIs the rinse agent dispenser empty? Using a rinse agent greatly improves drying.
Do not use Air Dry option on the next load.
Grinding, grating, crunching, or buzzing soundsHas a hard object entered the POWER CLEAN module? The sound should stop when the object is ground up.
White residue appears on front of access panelIs too much detergent being used?
Some liquid detergents develop excess foam and residue on panel. Try a different brand to reduce foaming and eliminate buildup.
Dishwasher will not closeIs the bottom rack in backwards? The rack bumpers must face the dishwasher door.

Whirlpool TUD2000, TUD3000, TUD5000, TUD7000 dishwasher troubleshooting

Food Soil Left on DishesImproper loadingIf needed, turn home water heater up to ensure water entering dishwasher is 120F (49C) minimum.
Water temperature is too lowUse recommended dishwasher detergents only. Detergent must be fresh to be effective. Always store detergent in a cool, dry area, preferably in an airtight container.
Use of incorrect, too little or ineffective detergentUse fresh detergent only. Do not allow detergent to sit for several hours in a wet dispenser. Check dispenser for caked detergent. Clean dispenser when caked detergent is present.
Detergent cakes in dispenserRemove labels before washing or wash by hand.
Pump or spray arm clogged by labels from bottles and cansClean filter screen.
Low water pressure due to insufficient fillHome water pressure should be 20 to 120 psi for proper dishwasher fill. A booster pump on the water supply may be necessary if pressure is too low.
Slowdown of wash arm due to high sudsNever use soap or laundry detergents. Use recommended dishwasher detergents onty.
Spotting and FilmingHard water or high mineral content in waterConditioning the final rinse water with a liquid rinse agent helps eliminate spotting and filming. Keep the dispenser filled with a rinse agent at all times.
Water temperature is too lowIf needed, turn home water heater up to water entering dishwasher is 120F (49C) minimum.
Use of incorrect detergentsUse recommended dishwasher detergents only.
Incorrect amount of detergentHeavy soil and/or hard water generally require extra detergent. Detergent should be fresh. Store in a cool, dry place, preferably in an airtight container. Discard lumpy detergent.
Use of ineffective detergentsHome water pressure should be 20 to 120 psi for proper dishwasher fill. A booster pump on the water supply may be necessary if pressure is too low.
Insufficient fill caused by low water pressure
Dishes Do Not Dry CompletelyDishes do not drain properlyDishes must have proper water drainage. Do not overload. Use a liquid rinse agent to speed draining. Some plastics, due to material, may need to be towel dried.
Silica Film or Etching (Silica Rim is a White Iridescent Deposit; Etching is a Cloudy Film)A water chemical reaction with certain types of glassware. Usually caused by some combination of soft or softened water, alkaline washing solutions, insufficient rinsing, over-loading the dishwasher, and heat of drying.It may not be possible to prevent problem, except by hand-washing. To retard this process, use a minimum amount of detergent but not less than one table- spoon per load. Use a liquid rinse agent and underload the dishwasher to allow thorough rinsing. Silica film and etching are permanent and can not be removed. Use the Energy Saver Dry option.
Black or Gray Marks on DishesAluminum itemsAluminum itoms should be loaded so that they will not rub against dishes during washing. Throw-away aluminum Hams should not be washed in the dishwasher because they may break down and cause marking. Aluminum markings can be removed by using a mild abrasive cleanser.
Brown Stains on Dishes and Dish- washer InteriorHigh iron content in water supplyRemove by washing dishes (after food soil has been removed) with 1 teaspoon to 1 tablespoon of citric acid crystals added to covered section of detergent dispenser. Do not use detergent, use Normal Wash cycle (if available). Follow with a Light Wash cycle with detergent. (For models with rocker switches and one wash cycle, use Wash cycle twice.) If treatment is needed more than every other month, the installation of an iron removal unit is recommended.
Orange Stains on Dishwasher InteriorLarge amounts of tomato based foods on dishes placed in the dishwasherStains may gradually fade over time. Regular use of Heat Dry option may cause stains to fade slower. Stains will not affect dishwasher performance. Regular use of Rinse & Hold cycle with Air Dry option for partial loads will reduce the likelihood of staining.
White Spots on Cookware with Non-Stick FinishSeasoning removed by dishwasher detergentsRe-season cookware after dishwasher washing.
Odor in the Dish- washerDishes only washed every two to three daysRun a Rinse A Hold cycle (if available) at least once or twice a day until a full load is accumulated.
Chipping of DishesImproper loadingLoad dishes and glasses so that they are stable and do not strike together from washing action. Moving racks in and out smoothly will also minimize chipping.
NOTE: Some types of china and glassware are too delicate for automatic dishwashing and should be hand- washed; for example: antiques, feather-edged crystal and similar types.

Whirlpool WDT995SAFM, W10836808B dishwasher troubleshooting

Dishwasher does not runNOTE: It is normal for the dishwasher to repeatedly pause several times during a cycle.
If the Start/Resume light is blinking, press START/RESUME and close the door within 4 seconds.
Be sure the door is closed and latched.
Check that there is not an interference with large casserole dishes and the wash system at the back of the dishwasher.
Check to see if any items are protruding through the bottom or back of the rack. Also check to see if tall items are hitting the upper rack or spray arm. Adjust loading as necessary to ensure door is closed and latched.
Press START/RESUME or CANCEL or open and close the door before selecting your cycle/option. Controls must be awakened after a period of inactivity.
Be sure the Control/Lock feature is not on. If the control lock indicator is lit, press and hold SANI RINSE for 3 seconds. The Control Lock LED will turn off and you can then operate the controls.
Be sure you have selected a cycle.
Be sure there is power to the dishwasher. A circuit breaker or fuse may have tripped.
If lights other than Start/Resume blink and the unit will not run, you will need to call for service.
Detergent remains in the dispenser or tablet is on bottom of tubCheck for dishware such as cookie sheets, cutting boards, or large containers, etc., that may be blocking the detergent dispenser from opening properly.
Be sure your detergent is fresh and lump free.
Be sure the cycle has completed (the Clean light is on). If it has not completed, you will need to resume the cycle by closing the door and pressing Start/Resume.
Cycle runs too longTo use less water and reduce energy consumption, you will encounter cycles that typically run for up to 3 hours.
A water heater setting of 120°F (49°C) is best the dishwasher will delay longer while heating cooler water.
Some options will add time to the cycle.
The Heat Dry option adds approximately 45 minutes.
Try the 1 -Hour Wash cycle.
Run the hot water at a faucet close to the dishwasher before starting the cycle.
Dishwasher not dryingNOTE: Plastic and items with nonstick surfaces are difficult to dry because they have a porous surface, which tends to collect water droplets. Towel drying may be necessary.
Use of rinse aid along with the Heat Dry option is needed for proper drying.
Proper loading of items can affect drying. Glasses and cups with concave bottoms hold water. This water may spill onto other items when unloading.
Unload the bottom rack first.
Locate these items on the more slanted side of the rack for improved results.
Will not fillBe sure the water is turned on to the dishwasher.
Check that the overfill protection float is free from obstructions.
Check for suds in the dishwasher. If foam or suds are detected, the dishwasher may not operate properly or may not fill with water.
Water remains in the tub/will not drainBe sure the cycle has completed (the Clean indicator is on). If it has not, you will need to resume the cycle by pressing Start/Resume and closing the door within 4 seconds.
If dishwasher is connected to a food waste disposer, be sure the knockout plug has been removed from the disposer inlet.
Check for kinks in the drain hose.
Check for food obstructions in the drain or disposer.
Check your house fuse or circuit breaker.
Hard water (white residue on dishwasher interior or glassware)NOTE: Extremely hard water mineral deposits can cause damage to your dishwasher and make it difficult to achieve good cleaning. A water softener is strongly recommended if your hardness is 15 grains or more. If a water softener is not installed, the following steps may help:
Use a commercial cleaner designed for dishwashers once per month.
Clean the upper and lower filters at least once per month.
Always use a rinse aid.
Always use a high-quality, fresh detergent.
Use a detergent booster/water softener additive designed for dishwashers.
OdorsNOTE: If the dishwasher is not used daily, you can run a rinse cycle with the partial load until a full load is ready to run.
Run a vinegar rinse through the dishwasher by putting 2 cups (500 mL) of white vinegar in an upright glass measuring cup in the lower rack. Run a Normal cycle with the Heat Dry option turned off. Do not use detergent.
The dishwasher may not be draining properly.
NoisySurging sounds can occur periodically throughout the cycle while the dishwasher is draining.
Normal water valve hissing may be heard periodically.
A normal snap sound may be heard when the detergent dispenser opens during the cycle and when the door is opened at the end of the cycle.
Improper installation will affect noise levels.
Be sure the filters are properly installed.
A thumping sound may be heard if items extend beyond the racks and interfere with the wash arms. Readjust the dishware and resume the cycle.
Food soils remain on dishesBe sure the dishwasher is loaded correctly. Improper loading can greatly decrease the washing performance.
Check filter to ensure it is properly installed. Clean it if needed.
Select the proper cycle and option for the type of soils. The Target Clean™ cycle with the Hi Temp Wash option can be used for tougher loads.
Be sure the incoming water temperature is at least 120F (49C).
Use the proper amount of fresh detergent. More detergent is needed for heavier soiled loads and hard water conditions.
Scrape food from dishes prior to loading (do not prerinse).
Dishes dirty/suds in dishwasher/cycle not completeIf foam or suds are detected by the dishwasher sensing system, the dishwasher may not operate properly or may not fill with water.
Using the incorrect type of detergent, such as dish detergent for hand washing dishes, laundry detergent, or hand soap.
Not replacing the rinse aid dispenser cap after filling (or refilling) the rinse aid.
Using an excessive amount of dishwasher detergent.
Inadequate rinsing off detergent from dishes washed by hand before loading them into the dishwasher.
Call for service.
If no water was present in the machine at any time during a heated wash cycle, the cycle will end and the Clean indicator will not come on.
Did not sanitizeIf the Sanitized light is blinking, the load is NOT sanitized. The cycle was interrupted in the final rinse or the temperature for your water heater is set too low. Set your water heater to 120F (49C).
Damage to dishwareImproper loading can cause dishes to become chipped or damaged.
Blinking lightsBlinking indicators will occur when the cycle is paused or when the cycle has been interrupted by opening the door. If the Start/Resume light is blinking, press START/RESUME and close the door within 4 seconds.
If the Clean light or any other lights are blinking and the dishwasher will not run, call for sen/ice.
Cloudy or spotted dishware (and hard water solution)Add or adjust the amount of liquid rinse aid for better drying and to reduce spotting.
Use the correct amount of detergent.
Confirm that the cloudiness is removable by soaking the item in white vinegar for 5 minutes. If the cloudiness disappears, it is due to hard water. Adjust the amount of detergent and rinse aid. If it does not come clear, it is due to etching).
Be sure the incoming water temperature is set at 120F (49C).
Try using the Hi Temp Wash and Sani Rinse options.
To remove spotting, run a vinegar rinse through the dishwasher.
Wash and rinse the affected dishware and load into dishwasher. Remove all silverware and metal items. Put 2 cups (500 mL) of white vinegar in a glass measuring cup in the lower rack. Run a Normal cycle with the Heat Dry option turned off. No detergent is needed.
Etching (permanent cloudiness)This is an erosion of the surface of the glassware and can be caused by a combination of: water that is too hot, from using too much detergent with soft water, or by pre-washing. Detergent needs food soil to act upon. If etching has occurred, the glassware is permanently damaged. To avoid further etching, adjust the detergent amount to match the water hardness, stop pre-washing, and use water heating options only when incoming water temperature is below 120F (49C).
Leaking waterBe sure dishwasher has been installed properly and is level.
Suds can cause the dishwasher to overflow. Measure the detergent accurately and use only detergents designed for use in a dishwasher. Less detergent is needed in soft water. Try another brand of detergent if sudsing continues.
To avoid rinse aid leaking from the dispenser, be sure the lid is securely attached and avoid overfilling.
Tub is discoloredHigh iron content in the water can discolor the tub.
Tomato-based foods can discolor the tub or dishware. Large amounts of tomato-based foods should be removed from the dishes before loading.
A citrus-based cleaner can be used to clean.