Hoover Dishwasher Troubleshooting
The tables below tell about Hoover dishwasher troubleshooting. For the model Hoover HEDS968 dishwasher there is a description of the problems and their solutions. For the other two models, there is a column with fault codes, possible causes, and troubleshooting methods. These tables can be a very useful manual for the owner of the Hoover dishwasher.
Hoover DYM-762T Dishwasher Troubleshooting
| FAULT | CAUSE | REMEDY |
|---|---|---|
| 1 - Machine completely dead | Plug is not connected to wall socket | Connect electric plug |
| O/l button has not been pressed | Press button | |
| Door is open | Close door | |
| No electricity | Check the fuse in the plug and the electricity supply | |
| 2 - Machine does not draw water | Water tap is turned off | Turn water tap on |
| Programme selector is not at correct position | Turn programme selector to correct position | |
| The inlet hose is bent | Eliminate the bends in the hose | |
| The inlet hose filter is not correctly connected | Clean the filter at the end of the hose | |
| 3 - Machine does not discharge water | Filter is dirty | Clean filter |
| Outlet hose is kinked | Straighten outlet hose | |
| The outlet hose extension is not correctly connected | Correctly connect the hose | |
| The outlet connection on the wall is pointing downwards not upwards | Call a qualified technician | |
| 4 - Machine discharges water continuously | Position of outlet hose is too low | Lift outlet hose to at least 40 cm above floor level |
| 5 - Spray arms are not heard to rotate | Excessive amount of detergent | Reduce amount of detergent Use suitable detergent |
| Item prevents arms from rotating | Check | |
| Plate and cup filter very dirty | Clean plate and cup filter | |
| 6 - On electronic appliances without a display: one or more LED flashing quickly. | Water inlet tap turned off | Switch off the appliance. Turn on the tap. |
| Re-set the cycle. | ||
| 7 - Load of dishes is only partially washed | The lower basket dishes have not been washed | Depress half load button |
| Bottom of saucepans have not been washed well | Burnt on food remains must be soaked before putting pans in dishwasher | |
| Edge of saucepans have not been washed well | Reposition saucepans | |
| Spray arms are partially blocked | Remove spray arms by unscrewing ring nuts clockwise and wash under running water | |
| The dishes have not been properly loaded | Do not place the dishes too closely together | |
| The end of the outlet hose is in the water | The end of the outlet hose must not come into contact with the outflow water | |
| The incorrect amount of detergent has been measured out; the detergent is old and hard | Increase the measure according to how dirty the dishes are and change detergent | |
| The wash programme is not thorough enough | Choose a more vigorous programme | |
| 8 - Detergent not dispensed or partially dispensed | Cutlery, dishes, pans, etc... stop the detergent dispenser opening | Position dishes not to obstruct the dispenser |
| 9 - Presence of white spots on dishes | Water is too hard | Check salt and rinse aid level and regulate amount. |
| Should the fault persist, Contact Service Centre | ||
| 10 -Noise during wash | The dishes knock against one another | Re-check loading of dishes in the basket |
| The revolving arms knock against the dishes | Again re-check loading | |
| 11 -The dishes are not completely dry | Inadequate air flow | Leave the dishwasher door ajar at the end of the wash program to allow the dishes to dry naturally |
| Rinse aid missing | Fill the rinse aid dispenser |
Hoover DDY-075 Dishwasher Troubleshooting
| FAULTS | CAUSE | SOLUTION |
|---|---|---|
| E2 appears on the display and the alarm sounds. | No water (inlet hose closed). | Turn off the dishwasher, open the inlet hose and reset the cycle. |
| E3 appears on the display and the alarm sounds. | The machine cannot drain water. | Check if the drain tube is bent or if the siphon or filters are dogged. |
| If the problem persists, contact Customer Service. | ||
| E4 appears on the display and the alarm sounds. | Water leak | Check if the drain tube is bent or if the siphon or filters are dogged. |
| If the problem persists, contact Customer Service. | ||
| E5,E6,E7,Ef or EL appears on the display and the alarm sounds. | Electronic control fault. | Contact Customer Service. |
| E8 or Ei appear on the display and the alarm sounds. | The water heating element is not working correctly or the filter plate is clogged. | Clean the filter plate. |
| If the problem persists, contact Customer Service. |
Hoover HEDS968 Dishwasher Troubleshooting
| Problem | Possible Causes | What To Do |
|---|---|---|
| Dishwasher doesn't run | Fuse blown, or the circuit breaker acted | Replace fuse or reset circuit breaker. Remove any other appliances sharing the same circuit with the dishwasher |
| Power supply is not turned on | Make sure the dishwasher is turned on and the door is closed securely. | |
| Make sure the power cord is properly plugged into the wall socket. | ||
| Water pressure is low | Check that the water supply is connected properly and the water is turned on. | |
| Drain pump doesn't stop | Overflow | The system is designed to detect an overflow. When it does, it shuts off the circulation pump and turns on the drain pump. |
| Noise | Some audible sounds are normal | Sound from soft food shredding action and detergent cup opening. |
| Utensils are not secure in the baskets or something small has dropped into the basket | To ensure everything is secured in the dishwasher. | |
| Motor hums | Dishwasher has not been used regularly. If you do not use it often, remember to set it to fill and pump out every week, which will help keep the seal moist. | |
| Suds in the tub | Improper detergent | Use only the special dtehwasher detergent to avoid suds. |
| If this occurs, open the dishwasher and let suds evaporate. | ||
| Add 1 gallon of cold water to the tub. Close and latch the dishwasher, then drain out the water by slowly turning the Dial until a drain period is reached. Repeat if necessary. | ||
| Spilled rinse agent | Always wipe up rinse agent spills immediately. | |
| Stained tub interior | Detergent with colorant was used | Make sure that the detergent is the one without colorant |
| Dishes are not dried | Rinse agent dispenser is empty | Make sure that the rinse agent dispense is filled. |
| Dishes and flatware | Improper program | Select stronger program |
| not clean | Improper rack loading | Make sure that the action of the detergent dispenser and spray arms are not blocked by large dshware. |
| Spots and filming on glasses and flatware | / Extremely hard water | To remove spots from glassware: / Take out all metal utensils out of the dishwasher. |
| 2 Low inlet temperature | 2 Do not add detergent. | |
| 3 Overloading the dishwasher | 3 Choose the longest cycle. | |
| 4 Improper loading | 4 Start the dishwasher and allow it to run for about 18 to 22 minutes, then it will be in the main wash. | |
| 5. Old or damp powder detergent | 5 Open the door to pour 2 cups of white vinegar into the bottom of the dishwasher. | |
| 6 Empty rinse agent dispenser | 6 Close the door and let the dishwasher complete the cycle. If the vinegar does not work: Repeat as above, except use 1/4 cup (60 ml)of citric acid crystals instead of vinegar. | |
| 7 Incorrect dosage of detergent | ||
| Cloudiness on glassware | Combination of soft water and too much detergent | Use less detergent if you have soft water and select a shortest cycle to wash the glassware and to get them clean. |
| Yellow or brown film on inside surfaces | Tea or coffee stains | Using a solution of 1/2 cup of bleach and 3 cups warm water to remove the stains by hand. |
| You have to wait for 20 minutes after a cycle to let the heating elements cool down before cleaning interior; otherwise, burns will happen. | ||
| Iron deposits in water can cause an overall film | You have to call a water softener company for a special filter. | |
| White film on inside surface | Hard water minerals | To clean the interior, use a damp sponge with dishwasher detergent and wear rubber gloves. Never use any other cleaner than dishwasher detergent for the risk of foaming or suds. |
| Detergent cup lid won't latch | Dial is not in the OFF position | Turn the Dial to OFF position and slide the door latch to the left. |
| Detergent left in dispenser cups | Dishes block detergent cups | Re-loading the dishes properly. |
| Steam | Normal phenomenon | There is some steam coming through the vent by the door latch during drying and water draining. |
| Black or gray marks on dishes | Aluminum utensils have rubbed against dishes | Use a mild abrasive cleaner to eliminate those marks. |
| Water standing in the bottom of the tub | This is normal | A small amount of dean water around the outlet on the tub bottom at the back of the tub keeps the water seal lubricated. |
| Dishwasher leaks | Overfill dispenser or rinse aid spills | Be careful not to overfill the rinse aid dispenser. |
| Spilled rinse aid could cause oversudsing and lead to overflowing. Wipe away any spills with a damp cloth. |