GE dishwasher troubleshooting
Before starting repair, you need to make an initial inspection in order to identify the cause of the breakdown. This troubleshooting table will help you with that, possible causes are written next to the symptoms of breakdowns. You will also find troubleshooting tips in this table.
GE GDF510PSDSS, Adora DDT575 dishwasher troubleshooting
Problem | Possible Causes | What To Do |
---|---|---|
Start Status indicator light flashing | The door was opened or the cycle was interrupted. | • Press the Start pod once to start the dishwasher. Press the Start pad a second time when the dishwasher is running only if you wish to cancel the cycle. |
Dishwasher BEEPS once every minute | This is a reminder that your dishwasher door has been left open during operation. It will continue beeping until you press Start and close the door. | • Press Start and dose the door. |
Beeping at the end of the cycle (on some models) | This is normal. The dishwasher will beep twice at the end of the cycle. | • To turn off the double beep indicator activate it if it was previously turned off), press the Heated Dry pad 5 times within 3 seconds. |
A triple beep will sound to indicate the end-of-code beep option has been turned on or off. | ||
Dishes and flatware not clean | Ultra fine or fine filter is clogged | |
Low inlet water temperature | • Make sure inlet water temperature is correct. Turn on the hot water faucet nearest the dishwasher, let run until the water temperature stops rising. Then start the dishwasher and turn off the faucet This ensures the entering water is hot Select Wash Temp Boost if available. | |
Water pressure is temporarily low | • Turn on a faucet Is water coming out more slowly than usual? If so. wait until pressure b normal before using your dishwasher. | |
Air gap or disposer is clogged | • Clean the air gap or flush the disposer. | |
Improper rack loading | • Make sure large dishware does not block the detergent dispenser or the wash arms. | |
• When large utensils are ploced in the silverware basket, do not mount the basket on the door Ion some models). Instead, mount basket on the lower rack. | ||
Poor performing detergent | • Use a highly rated detergent such as Cascade Complete * All-in-1 ActionPacsm. | |
Spots and filming on glasses and flatware | Extremely hard water | • Use rinse agents such as Cascade * Rinse Aid™ to remove spots and prevent new film buildup. |
• If water is extremely hard, a softener may be required. | ||
Low inlet water temperature | • Make sure water temperature is at least 120°F. | |
Overloading or improper loading of the dishwasher | • Load dishwasher as shown in the Loading Place Settings section. | |
Old or damp powder detergent | • Make sure detergent is fresh. | |
Rinse agent dispenser empty | • Refill with rinse agent such as Cascade • Rinse A/d™. | |
Too little or low performing detergent | • Make sure you use the proper amount of highly rated detergent. | |
Cloudiness on glassware | Combination of soft water and too much detergent | • This is called etching and is permanent To prevent this from happening, use less detergent if you have soft water. Wash glassware in the shortest cyde that will get it dean. |
Low performing phosphate free detergent | ||
Water temperature entering the dishwasher exceeds 150F (66C) | • This could be etching. Lower the water heater temperature. | |
Suds in the tub | Correct detergent wasn’t used | • Use only automatic dishwasher detergents to avoid sudsing. Cascade* Automatic Dishwashing Detergents have been opproved for use in al GE dishwashers. |
• To remove suds from the tub. open the dishwasher and let suds dissipate. Pump out water by pressing Start and close the door. Wait 30 seconds. Open the door, press and hold Start for 3 seconds, and close the door. Repeat if necessary. | ||
Rinse agent was spilled | • Wipe up rinse agent spills immediately. | |
Detergent left in dispenser cups | Dishes are blocking the detergent cup | • Reposition the dishes, so the water from the lower spray arm can flush the detergent cup. |
Black or gray marks on dishes | Aluminum utensils have rubbed against dishes | • Remove marks with a mild, abrasive cleaner. |
Dishes dont dry | Low inlet water temperature | • Make sure inlet water temperature is at least 120°F. |
• Select Heated Dry. | ||
• Use Wash Temp Boost option. | ||
• Select a higher cycle, such as Wash Temp Sani (SanitizeI or Heavy. | ||
Rinse agent dispenser is empty | • Check the rinse agent dispenser and fill as required. | |
Water valve may be turned off | Make sure water valve (usually located under the sink) is turned on. | |
Stained tub interior | Some tomato-based foods can cause reddish stains | Use of the Steam cycle (on some models) after adding the dish to the load con decrease the level of stoning. |
Tea or coffee stains | Remove the stain by hand, using a solution of 1/2 cup bleach and 3 cups warm water. NOTE: Do not use bleach on stainless steel tub or inner door. | |
Before cleaning interior, wait at least 20 minutes after a cycle for the heating elements to cool down. Failure to do so can result in burns. | ||
An overall yellow or brown film can be caused by iron deposits in water | A special filter in the water supply line is the only way to correct this problem. Contact a water softener company. | |
White film on inside surface - hard water minerals | GE recommends Cascade • Rinse Aid™ to help prevent hard water mineral deposits from forming. | |
Run dishwasher with citric acid to remove mineral deposits. | ||
Dishwasher wont run | Fuse is blown or circuit breaker is tripped | Replace fuse or reset circuit breaker. Remove any other appliances from the circuit |
Power is turned off | In some installations, the power to the dishwasher is provided through a wall switch, often located next to the disposer switch. Make sure it is on. | |
Control panel is locked | Unlock control panel. | |
Control panel lights go off when you're setting controls | Time too long between touching of selected pads | • Each pad must be touched within 30 seconds of the others. To relight, touch any pod again or open the door and unlock (top control). |
Water standing in the bottom of the tub | Air gap is clogged | • Clean the air gap. |
Water won’t pump out of the tub | Drain is clogged | • If you have an air gap. dean it. |
• If the dishwasher drains into a disposer, run disposer dear. | ||
• Check to see if your kitchen sink is draining well. If not you may need a plumber. | ||
Steam | This is normal | • Warm, moist air comes through the vent during drying and when water is being pumped out This is necessary for drying. |
Sanitized light does not illuminate at the end of the cycle | The door was opened and the cycle was interrupted during final rinse | • Do not interrupt the cycle by opening the door during the wash code. |
The incoming water temperature was too low | • Raise the water heater temperature to between 120°F and 150°F. | |
Noise | Normal operating sounds: Detergent cup opening; Water entering dishwasher; The motor stops and starts at various times during the cycle; Spray arms start and stop at various times; Drain pump sounds during pump out | • These are all normal. No action is required. |
Drain pump starts and stops several times during each drain | ||
Rattling dishes when the spray arm rotates | • Make sure dishes are properly loaded. | |
Rattling silverware against door during wash | • Tall utensils may be placed in the upper rack to avoid bumping against inner door during wash cycle. | |
A white film on glassware, dishware and the interior | This problem caused by phosphate-free dishwasher detergent | • To remove the white film, run your dishes through a dishwasher cycle with citric acid. Use a WD35X151 citric acid kit found online. |
Pour the citric acid in the detergent cup and close the cover. Place the filmed but otherwise clean glassware and dishware in the dishwasher. Leave silverware and other metal items out of the dishwasher. Turn the dishwasher on and let it run through a complete cycle without detergent. The glassware, dishware. and dishwasher should come out film free. Alternatively, a vinegar rinse may be used. Pour 1 cup of vinegar into dishwasher just after the detergent cup opens and let the dishwasher complete its cycle. | ||
This may be repeated several times a year as needed The use of a rinse agent such as Cascadee Rinse Aid™ may help minimize a repeat build up of film. Also, the use of a highly rated detergent such as Cascade Complete ® All-in-1 ActionPacs™ will help prevent film build-up. |
GE Nautilus dishwasher troubleshooting
Problem | Possible Causes | What To Do |
---|---|---|
Control panel lights go off when you're setting controls | Time too long between touching of selected pads | Each pad must be touched within 30 seconds of the others. To relight, touch any pad again, or unlock and relatch door. |
Noise | Some of the sounds you’ll hear are normal | Hard food disposal shredding action. |
Drain valve opening to pump water out. | ||
Timer control as cycle progresses. | ||
Detergent cup opening. | ||
The motor stopping during the drying period. | ||
Water draining out of the tub immediately after you touch START/RESETpad. | ||
Utensils are not secure in the rack or something small has dropped into the rack | Make sure everything is secured in dishwasher. | |
Motor hums | Dishwasher has not been used on a regular basis. If you do not use your dishwasher often, set it to fill and pump out once every week. This will help keep the seal moist and the garbage disposer clear. | |
Detergent left in dispenser cups | Dishes are blocking the detergent cups | Reposition the dishes. |
Detergent cup lid latched accidentally by user | Unlatch the door. Press the START/RESET pad three times within two seconds. The detergent cup will trip. | |
Water standing in the bottom of the tub | This is normal | A small amount of clean water around the outlet on the tub bottom at the back of the tub keeps the water seal lubricated. |
Water won 't pump out of the tub | Drain is dogged | If you have an air gap, clean it. |
Check to see if your kitchen sink is draining well. If not, you may need a plumber. | ||
If the dishwasher drains into a disposer, run disposer clear. | ||
Suds in the tub | Correct detergent wasn’t used | Use only automatic dishwasher detergents to avoid sudsing. Cascade Automatic Dishwashing Detergent has been approved for use in all GE dishwashers. |
To remove suds from the tub, open the dishwasher and let suds dissipate. Add 1 gallon of cold water to the tub. Close the door until it locks into place. Pump out water by pressing START/RESET, then immediately press START/RESET again. Repeat if necessary. | ||
Rinse agent was spilled | Always wipe up rinse agent spills immediately. | |
Stained tub interior | Detergent with colorant was used | Some detergents contain colorant (pigment or dyes) that will discolor the tub interior with extended use. Check the detergent cup for signs of any discoloration. |
If cup is discolored, change to detergent without any colorant. Cascade Automatic Dishwashing Detergent has been approved for use in all | ||
Some tomato-based foods can stain | Use of the RINSE ONLY cycle (on some models) after adding the dish to the load can decrease the level of staining. | |
Dishes and flatware not clean | Low inlet water temperature | Make sure inlet water temperature is correct |
Use HI TEMP WASH. | ||
Water pressure is temporarily low | Turn on a faucet. Is water coming out more slowly than usual? If so, wait until pressure is normal before using your dishwasher. | |
Air gap is clogged | Clean the air gap. | |
Improper rack loading | Make sure large dishware does not block die detergent dispenser or die wash arms. | |
Spots and filming on glasses and flatware | Extremely hard water Low inlet water temperature | Use Jet-Drya rinse agent to remove spots and prevent new film build-up. |
Overloading the dishwasher | To remove stubborn spots and pre-existing film from glassware: | |
Improper loading | 1 Remove all metal utensils from the dishwasher. | |
Old or damp powder detergent | 2 Do not add detergent. | |
Rinse agent dispenser empty | 3 Select die longest cycle. | |
Too little detergent | 4 Start die dishwasher and allow to run for 18 to 22 minutes. Dishwasher will now be in the main wash. | |
5 Open the door and pour 2 cups (500 ml) of white vinegar into die bottom of the dishwasher. | ||
Cloudiness on glassware | Combination of soft water and too much detergent | This is called etching and is permanent To prevent dish from happening, use less detergent if you have soft water. Wash glassware in the shortest cycle that will get them clean. |
Water temperature entering the dishwasher exceeds 150F. | Lower the water heater temperature. | |
Black or gray marks on dishes | Aluminum utensils have rubbed against dishes | Remove marks with a mild, abrasive cleaner. |
Yellow or brown film on inside surfaces | Tea or coffee stains | Remove die stain by hand, using a solution of 1 /2 cup bleach and 3 cups warm water. |
Before cleaning interior wait at least 20 minutes after a cycle for die heating element to cool down. Failure to do so can result in bums. | ||
An overall yellow or brown film can be caused by iron deposits in water | A special filter in die water supply line is the only way to correct dish problem. Contact a water softener company. | |
White film on inside surfaces | Hard water minerals | To clean the interior, apply dishwasher detergent to a (lamp sponge. Wear rubber gloves. Do not use any type of cleanser eiderdown dishwasher detergent because it may cause |
Dishes don't dry | Low inlet water temperature | Make sure inlet water temperature Is correct Select HI TEMP RINSE and/or HEATED DRY. |
Rinse agent dispenser is empty | Check the rinse agent dispenser. | |
Control panel responded to inputs but dishwasher never filled with water | Door latch may not be properly seated | Call for service. |
Dishwasher won't run | Fuse is blown, or the circuit breaker tripped | Replace fuse or reset circuit breaker. Remove any other appliances from the circuit. |
Try resetting die START/RESET pad. | ||
Steam | This is normal | Steam comes through the vent by the door latch during drying and w hen water is being pumped out. |
GE PDW8900 dishwasher troubleshooting
Problem | Possible Causes | What To Do |
---|---|---|
Control panel lights go off when you're setting controls | Time too long between touching of selected pads | • Each pad must be touched within 5 minutes of the others. To relight, touch any pad again, or unlatch and relight door. |
Noise | Some of the sounds you’ll hear are normal | • Detergent cup opening. |
Utensils are not secure in the rack or something small has dropped into the rack | • The motor stopping during the drying period. | |
Motor hums | • Water draining out of the tub immediately after you touch START/RESET pad. | |
• Drying fan running for 2-4 hours after CLEAN light is illuminated (Top Control Panel models only). | ||
• Make sure everything is secured in dishwasher. | ||
• Dishwasher has not been used on a regular basis. If you do not use your dishwasher often, set it to fill and pump out once every' week. Tills will help keep the seal moist. | ||
Detergent left in dispenser cups | Dishes are blocking the detergent cups | • Reposition the dishes. |
Water standing in the bottom of the tub | This is normal | • A small amount of clean water around the outlet on the tub bottom at the back of the tub keeps the water seal lubricated. |
Water won t pump out of the tub | Drain is clogged | • If you have an air gap, clean it. |
• Check to see if your kitchen sink Is draining well. If not, you may need a plumber. | ||
• If the dishwasher drains into a disposer, run disposer clear. | ||
Stained dishwasher parts | Detergent with colorant was used | • Some detergents contain colorant (pigment or dyes) that will discolor the tub interior with extended use. Check the detergent cup for signs of any discoloration. If cup Is discolored, change to detergent without any colorant. Cascade9 and Electrasol* Dishwashing Detergents have been approved for use in all GE dishwashers. |
Some tomato-based foods can stain | • Use of tin- RINSE ONLY cycle after adding the dish to the load can decrease the level of staining. | |
• GE also recommends Cascade® Plastic Booster to help remove these types of stains. | ||
Dishes and flatware not clean | Low inlet water temperature | • Make sure inlet water temperature is correct |
Water pressure is temporarily low | • Turn on a faucet Is water coming out more slowly than usual? If so, wait until pressure Is normal before using your dishwasher. | |
Air gap is clogged | • Clean the air gap. | |
Improper rack loading | • Make sure large dishware does not block the detergent dispenser or the wash arms. | |
No air gap or high drain loop | • Verify’ that you have an air gap or a high drain loop. | |
Spots and filming on glasses and flatware | Extremely hard water | • Use Jet-Dry or Cascade Rinse Aid rinse agent to remove spots and prevent new film buildup. |
Low inlet water temperature | • To remove stubborn spots and pre-existing film from glassware: | |
Overloading the dishwasher | 1 Remove all metal utensils from the dishwasher. | |
Improper loading | 2 Do not add detergent | |
Old or damp powder detergent | 3 Select die COOKWARE cycle. | |
Rinse agent dispenser empty | 4 Start dishwasher and allow to run for 18 to 22 minutes. Dishwasher will now be in die main wash. | |
Too little detergent | 5 Open die door and pour 2 cups (500 ml) of white vinegar into die bottom of die dishwasher. | |
6 Close die door and allow to complete die cycle. If vinegar rinse doesn’t work: Repeat as above, except use 1/4 cup (60 ml) of citric acid crystals instead of vinegar. | ||
Cloudiness on glassware | Combination of soft water and too much detergent | • Tills Is called etching and Is permanent To prevent dils from happening, use less detergent if you have soft water. Wash glassware in die shortest cycle that will get diem clean. |
Water temperature entering the dishwasher exceeds 150F | • Lower die water heater temperature. | |
Black or gray marks on dishes | Aluminum utensils have rubbed against dishes | • Remove marks with a mild, abrasive cleaner. |
White film on inside surfaces | Hard water minerals | • GE recommends Jet Dry® Dishwasher Cleaner to help remove some hard water and mineral stains. |
• For extreme staining, clean die interior by applying dishwasher detergent to a damp sponge. Wear rubber gloves. Cascade* and Electrasol Automatic Dishwashing Detergents have been approved for use in all GE dishwashers. | ||
Dishes don t dry | Low inlet water temperature Rinse agent dispenser is empty | • Make sure inlet water temperature is correct. |
• Select HEATED DRY. | ||
• Check die rinse agent dispenser. | ||
Dishwasher won't run | Fuse is blown, or the circuit breaker tripped | • Replace fuse or reset circuit breaker. Remove any other appliances from die circuit. |
Wall switch (some installations) is in the “off” position | • Try resetting the START/RESET pad. | |
Steam | This is normal | • Steam comes through die vent by die door latch during drying and when water is being pumped out. |
Sanitized light does not illuminate at the end of the cycle (Anti-Bacteria cycle only) | The door was opened and the cycle was interrupted during or after the main wash portion | • Do not interrupt die cycle anytime during or after main wash. |
The incoming water temperature was too low | • Raise water heater temperature to 120°F. |
GE Profile dishwasher troubleshooting
Error Messages | Possible Causes | What To Do |
---|---|---|
START/RESET status indicator light flashing | You hove pressed the START/RESET pad while the dishwasher is running. This will cancel the cycle. The light will stop flashing after the dishwasher drains (about 90 seconds]. | Press the START/RESET pod only one time to start the dishwasher. When the dishwasher is running, only press the START/RESET pad if you wish to cancel (reset) the cycle. |
Power to the dishwasher was turned off while a cycle was running and power has just been restored to the dishwasher. The blinking lights indicate that the dishwasher is draining water inside. | The light will stop fashing after the dishwasher drains out the water. A new cycle will start automatically when the drain ends. | |
Dishwasher BEEPS once every 30 seconds | This is a reminder that your dishwasher door has been left open during operation. It will continue beeping until you close the door. | Close and latch the door after opening it mid-cycle. Seeping will stop and dishwasher will complete cycle. |
Beeping at the end of the cycle | This is normal. The dishwasher will beep twice at the end of the cycle. | To turn off the double beep indicator (or re-activate it if it was previously turned off), press the HEATED DRY pad 5 times within 3 seconds. A triple beep will sound to indicate the end-of-cycle beep option has been turned on or off. |
Low Detergent Light ON | SmartDispense™ has less than 10 cycles worth of detergent left in the dishwasher. | Fill the SmartDispense™ reservoir with liquid dishwasher detergent. After filling the reservoir, the LOW DETERGENT light will turn OFF once the door is closed. |
Dishes and flatware not clean | Low inlet water temperature | Make sure inlet water temperature is correct . Turn on the hot water faucet nearest the dishwasher; let run until the water temperature stops rising. Then start the dishwasher and turn off the faucet. This ensures the entering water is hot. |
Try not to use the dishwasher when hot water is being used elsewhere in the house; for example, when doing laundry or when a family member is using the shower. | ||
Water pressure is temporarily low | Turn on a faucet. Is water coming out more slowly than usual? If so, wait until pressure is normal before using your dishwasher. | |
Try not to use the dishwasher when hot water is being used elsewhere in the house; for example, when doing laundry or when a family member is using the shower. | ||
Air gap or disposer is clogged | Clean the air gap or flush the disposer. | |
Improper rack loading | Make sure large dishware does not block the detergent dispenser or the wash arms. | |
No air gap or high drain loop | Verify that you have an air gap or a high dram loop. | |
Spots and filming on glasses and flatware | Extremely hard water Low inlet water temperature Overloading the dishwasher Improper loading Old or damp powder detergent Rinse agent dispenser empty Too little detergent | Use Jet-Dry * or Cascade Crystal Clear* rinse agents to remove spots and prevent new film buildup. |
Make sure water temperature is at least 120F. | ||
Load dishwasher as shown in the Loading Place Settings section. | ||
Make sire detergent is fresh. | ||
If water is extremely hard, a softener may be required. | ||
Cloudiness on glassware | Combination of soft water and too much detergent | This is called etching and is permanent. To prevent this from happening, use less detergent if you have soft water. Wash glassware in the shortest cycle that will get them dean. Recalibrate the SmartDispense1” system if you are usinq it. |
Water temperature entering the dishwasher exceeds 150“F | This could be etching. Lower the water heater temperature. | |
Suds in the tub | Correct detergent wasn't used | Use only automatic dishwasher detergents to avoid sudsing. Cascade" and Electrasol* Automatic Dishwashing Detergents have been approved for use in all GE dishwashers. |
To remove suds from the tub. open the dishwasher and let suds dissipate. Close latch the dishwasher door. Pump out water by touching the START/RESET pad once; then 30 seconds later, touch the START/RESET pad again. Repeat if necessary. | ||
Rinse agent was spilled | Always wipe up rinse agent spills immediately. | |
Detergent left in dispenser cups or on door | Oishes are blocking the detergent cup or SmartDispense™ outlet | Reposition the dishes, so the water from the lower spray arm can flush the detergent cup or outlet from the SmartDispense™ system. |
Black or gray marks on dishes | Aluminum utensils have rubbed against dishes | Remove marks with a mild, abrasive cleaner |
Dishes dont dry never filled with water | Low inlet water temperature | Make sure inlet water temperature is at least 120F. |
Select HEATED DRV. | ||
Use PRE WASH or ADDED HEAT options. | ||
Select a hiqher cycle, such as ANTI-BACTERIA or COOKWARE. | ||
Rinse agent dispenser is empty | Check the rinse ogent dispenser and fill as required. | |
Water valve may be turned off | Make sure water valve (usually located under the sink} is turned on. | |
Stained tub interior | Some tomato-based foods can cause reddish stains | Use of the RINSE ONLY cycle after adding the dish to the load can decrease the level of staining. GE recommends Cascade* Plastic Booster to help remove these types of stains. |
Tea or coffee stains | Remove the stain by hand, using a solution of 1/2 cup bleach and 3 cups warm water. | |
Before cleaning interior, wait at least 20 minutes after a cycle for the heatinq elements to cool down. Failure to do so can result in burns. | ||
An overall yellow or brown film can be caused by iron deposits in water | A special filter in the water supply line is the only way to correct this problem. Contact a water softener company. | |
White film on inside surface- hard water minerals | GE recommends Jet-Dry' or Cascade Crystal Clear3 to help prevent hard water mineral deposits from forming. | |
Run dishwasher with citric acid to remove mineral deposits. | ||
Dishwasher won't run | Fuse is blown or circuit breaker is tripped | Replace fuse or reset circuit breaker. Remove any other appliances from the circuit. |
Power is turned off | In some installations, the power to the dishwasher is provided through a wall switch, often located next to the disposer switch. Make sure it is on. | |
Control panel is locked | Unlock control panel. | |
Control panel needs to be rebooted | Turn off power to the dishwasher (circuit breaker or wall switch) for 30 seconds; then turn back on. | |
Control panel lights go off when you're setting controls | Time too long between touching of selected pads | Eoch pod must be touched within 5 minutes of the others. To relight, touch any pad again, or unlock and relatch door. |
Water standing in the bottom of the tub | This is normal | A small amount of clean water around the outlet on the tub bottom at the back of the tub keeps the pump seal lubricated. |
Water won't pump out of the tub | Drain is clogged | If you have an air gap. clean it. |
If the dishwasher drains into a disposer, run disposer clear. | ||
Check to see if your kitchen sink is draining well. If not. you may need a plumber. | ||
Steam | This is normal | Warm, moist air comes through the vent by the door latch during drying and when water is being pumped out. This is necessary for drying. |
Sanitized light does not illuminate at the end of the cycle | The door was opened and the cycle was interrupted during or after the main wash portion | Do not interrupt the cycle anytime during or after main wash. |
(Anti-Bacteria cycle only) | The incoming water temperature was too low | Raise the water heater temperature to between 120F and 140F. |
Noise | Normal operating sounds Detergent cup opening Water entering dishwasher The motor stops and starts at various times during the cycle Drain pump sounds during pump out | These are all normal. No action is required. |
Drying fan running for 2-4 hours after CLEAN light is illuminated (Top Control Panel models only) | ||
Rattling dishes when the spray arm rotates | Make sure dishes are properly looded. |