Candy dishwasher troubleshooting

Candy dishwasher troubleshooting

Most of the breakdowns of dishwashers are caused by simple reasons. You do not need high qualifications or special knowledge to eliminate these problems. If the equipment is no longer warranted, you can try to repair it yourself. Basic malfunctions of dishwashers and methods of repair are listed in the table.

Candy 1012 dishwasher troubleshooting

Machine completely deadPlug is not connected to wall socketConnect electric plug
O/l button has not been pressedPress button
Door is openClose door
No electricityCheck the fuse in the plug and the electricity supply
Machine does not draw waterSee causes for no. 1Check
Water tap is turned offTurn water tap on
Programme selector is not at correct positionTurn programme selector to correct position
The inlet hose is bentEliminate the bends in the hose
The inlet hose filter is not correctly connectedClean the filter at the end of the hose
Machine does not discharge waterFilter is dirtyClean filter
Outlet hose is kinkedStraighten outlet hose
The outlet hose extension is not correctly connectedFollow the instructions for connecting the outlet hose carefully
The outlet connection on the wall is pointing downwards not upwardsCall a qualified technician
Machine discharges water continuouslyPosition of outlet hose is too lowLift outlet hose to at least 40 cm above floor level
Spray arms are not heard to rotateExcessive amount of detergentReduce amount of detergent Use suitable detergent
Item prevents arms from rotatingCheck
Plate and cup filter very dirtyClean plate and cup filter
On electronic appliances without a display: one or more LED flashing quickly.Water inlet tap turned offSwitch off the appliance. Turn on the tap.
Re-set the cycle.
Load of dishes is only partially washedEdge of saucepans have not been washed wellReposition saucepans
Spray arms are partially blockedRemove spray arms by unscrewing ring nuts clockwise and wash under running water
The dishes have not been properly loadedDo not place the dishes too closely together
The end of the outlet hose is in the waterThe end of the outlet hose must not come into contact with the outflow water
The incorrect amount of detergent has been measured out; the detergent is old and hardIncrease the measure according to how dirty the dishes are and change detergent
The wash programme is not thorough enoughChoose a more vigorous programme
The lower basket dishes have not been washedDepress half load button
Presence of white spots on dishesWater is too hardCheck salt and rinse aid level and regulate amount.
Should the fault persist, Contact Service Centre
Noise during washThe dishes knock against one anotherRe-check loading of dishes in the basket
The revolving arms knock against the dishesAgain re-check loading
The dishes are not completely dryInadequate air flowLeave the dishwasher door ajar at the end of the wash program to allow the dishes to dry naturally

Candy CDI1012 – 2-80 dishwasher troubleshooting

ProblemPossible CausesWhat To Do
Dishwasher doesn't runFuse blown, or the circuit breaker actedReplace fuse or reset circuit breaker. Remove any other appliances sharing the same circuit with the dishwasher
Power supply is not turned onMake sure the dishwasher is turned on and the door is closed securely.
Make sure the power cord is properly plugged into the wall socket.
Water pressure is lowCheck that the water supply is connected properly and the water is turned on.
Drain pump doesn't stopOverflowThe system is designed to detect an overflow. When it does, it shuts off the circulation pump and turns on the drain pump.
NoiseSome audible sounds are normalSound from Soft food shredding action and detergent cup opening.
Utensils are not secure in the baskets or something small has dropped into the basketEnsure everything is secured in the dishwasher.
Motor humsDishwasher has not been used regularly. If you do not use it often, remember to set it to fill and pump out every week, which will help keep the seal moist.
Suds in the tubImproper detergentUse only the special dishwasher detergent to avoid suds.
If this occurs, open the dishwasher and let suds evaporate.
Add 1 gallon of cold water to the tub. Close and latch the dishwasher, then drain out the water by slowly turning the Dial until a drain period is reached. Repeat if necessary.
Spilled rinse agentAlways wipe up rinse agent spills immediately.
Stained tub interiorDetergent with colorant was usedMake sure that the detergent is the one without colorant.
Dishes are not driedRinse agent dispenser is emptyMake sure that the rinse agent dispense is filled.
Dishes and flatware not cleanImproper programmeSelect stronger programme
Improper basket loadingMake sure that the action of the detergent dispenser and spray arms are not blocked by large dishware.
Cloudiness on glasswareCombination of soft water and too much detergentUse less detergent if you have soft water and select a shorter cycle to wash the glassware.
Yellow or brown film on inside surfacesTea or coffee stainsUse a solution of 1/2 cup of bleach and 3 cups warm water to remove the stains by hand.
You have to wait for 20 minutes after a cycle to let the heating elements cool down before cleaning interior; otherwise, burns will happen.
Iron deposits in water can cause an overall filmYou have to call your water utility company
White film on inside surfaceHard water mineralsTo clean the interior, use a damp sponge with dishwasher detergent and wear rubber gloves. Never use any other cleaner than dishwasher detergent for the risk of foaming or suds.
Detergent cup lid won't latchDial is not in the OFF positionTurn the Dial to OFF position and slide the door latch to the left.
Detergent left in dispenser cupsDishes block detergent cupsRe-loading the dishes properly.
SteamThis is normalThere is some steam coming through the vent by the door latch during drying and water draining.
Black or grey marks on dishesAluminum utensils have rubbed against dishesUse a mild abrasive cleaner to eliminate those marks.
Water standing in the bottom of the tubThis is normalA small amount of clean water around the outlet on the tub bottom at the back of the tub keeps the water seal lubricated.
Dishwasher leaksOverfill dispenser or rinse aid spillsBe careful not to overfill the rinse aid dispenser.
Spilled rinse aid could cause oversudsing and lead to overflowing. Wipe away any spills with a damp cloth.