Candy dishwasher troubleshooting
Most of the breakdowns of dishwashers are caused by simple reasons. You do not need high qualifications or special knowledge to eliminate these problems. If the equipment is no longer warranted, you can try to repair it yourself. Basic malfunctions of dishwashers and methods of repair are listed in the table.
Candy 1012 dishwasher troubleshooting
| FAULT | CAUSE | REMEDY |
|---|---|---|
| Machine completely dead | Plug is not connected to wall socket | Connect electric plug |
| O/l button has not been pressed | Press button | |
| Door is open | Close door | |
| No electricity | Check the fuse in the plug and the electricity supply | |
| Machine does not draw water | See causes for no. 1 | Check |
| Water tap is turned off | Turn water tap on | |
| Programme selector is not at correct position | Turn programme selector to correct position | |
| The inlet hose is bent | Eliminate the bends in the hose | |
| The inlet hose filter is not correctly connected | Clean the filter at the end of the hose | |
| Machine does not discharge water | Filter is dirty | Clean filter |
| Outlet hose is kinked | Straighten outlet hose | |
| The outlet hose extension is not correctly connected | Follow the instructions for connecting the outlet hose carefully | |
| The outlet connection on the wall is pointing downwards not upwards | Call a qualified technician | |
| Machine discharges water continuously | Position of outlet hose is too low | Lift outlet hose to at least 40 cm above floor level |
| Spray arms are not heard to rotate | Excessive amount of detergent | Reduce amount of detergent Use suitable detergent |
| Item prevents arms from rotating | Check | |
| Plate and cup filter very dirty | Clean plate and cup filter | |
| On electronic appliances without a display: one or more LED flashing quickly. | Water inlet tap turned off | Switch off the appliance. Turn on the tap. |
| Re-set the cycle. | ||
| Load of dishes is only partially washed | Edge of saucepans have not been washed well | Reposition saucepans |
| Spray arms are partially blocked | Remove spray arms by unscrewing ring nuts clockwise and wash under running water | |
| The dishes have not been properly loaded | Do not place the dishes too closely together | |
| The end of the outlet hose is in the water | The end of the outlet hose must not come into contact with the outflow water | |
| The incorrect amount of detergent has been measured out; the detergent is old and hard | Increase the measure according to how dirty the dishes are and change detergent | |
| The wash programme is not thorough enough | Choose a more vigorous programme | |
| The lower basket dishes have not been washed | Depress half load button | |
| Presence of white spots on dishes | Water is too hard | Check salt and rinse aid level and regulate amount. |
| Should the fault persist, Contact Service Centre | ||
| Noise during wash | The dishes knock against one another | Re-check loading of dishes in the basket |
| The revolving arms knock against the dishes | Again re-check loading | |
| The dishes are not completely dry | Inadequate air flow | Leave the dishwasher door ajar at the end of the wash program to allow the dishes to dry naturally |
Candy CDI1012 – 2-80 dishwasher troubleshooting
| Problem | Possible Causes | What To Do |
|---|---|---|
| Dishwasher doesn't run | Fuse blown, or the circuit breaker acted | Replace fuse or reset circuit breaker. Remove any other appliances sharing the same circuit with the dishwasher |
| Power supply is not turned on | Make sure the dishwasher is turned on and the door is closed securely. | |
| Make sure the power cord is properly plugged into the wall socket. | ||
| Water pressure is low | Check that the water supply is connected properly and the water is turned on. | |
| Drain pump doesn't stop | Overflow | The system is designed to detect an overflow. When it does, it shuts off the circulation pump and turns on the drain pump. |
| Noise | Some audible sounds are normal | Sound from Soft food shredding action and detergent cup opening. |
| Utensils are not secure in the baskets or something small has dropped into the basket | Ensure everything is secured in the dishwasher. | |
| Motor hums | Dishwasher has not been used regularly. If you do not use it often, remember to set it to fill and pump out every week, which will help keep the seal moist. | |
| Suds in the tub | Improper detergent | Use only the special dishwasher detergent to avoid suds. |
| If this occurs, open the dishwasher and let suds evaporate. | ||
| Add 1 gallon of cold water to the tub. Close and latch the dishwasher, then drain out the water by slowly turning the Dial until a drain period is reached. Repeat if necessary. | ||
| Spilled rinse agent | Always wipe up rinse agent spills immediately. | |
| Stained tub interior | Detergent with colorant was used | Make sure that the detergent is the one without colorant. |
| Dishes are not dried | Rinse agent dispenser is empty | Make sure that the rinse agent dispense is filled. |
| Dishes and flatware not clean | Improper programme | Select stronger programme |
| Improper basket loading | Make sure that the action of the detergent dispenser and spray arms are not blocked by large dishware. | |
| Cloudiness on glassware | Combination of soft water and too much detergent | Use less detergent if you have soft water and select a shorter cycle to wash the glassware. |
| Yellow or brown film on inside surfaces | Tea or coffee stains | Use a solution of 1/2 cup of bleach and 3 cups warm water to remove the stains by hand. |
| You have to wait for 20 minutes after a cycle to let the heating elements cool down before cleaning interior; otherwise, burns will happen. | ||
| Iron deposits in water can cause an overall film | You have to call your water utility company | |
| White film on inside surface | Hard water minerals | To clean the interior, use a damp sponge with dishwasher detergent and wear rubber gloves. Never use any other cleaner than dishwasher detergent for the risk of foaming or suds. |
| Detergent cup lid won't latch | Dial is not in the OFF position | Turn the Dial to OFF position and slide the door latch to the left. |
| Detergent left in dispenser cups | Dishes block detergent cups | Re-loading the dishes properly. |
| Steam | This is normal | There is some steam coming through the vent by the door latch during drying and water draining. |
| Black or grey marks on dishes | Aluminum utensils have rubbed against dishes | Use a mild abrasive cleaner to eliminate those marks. |
| Water standing in the bottom of the tub | This is normal | A small amount of clean water around the outlet on the tub bottom at the back of the tub keeps the water seal lubricated. |
| Dishwasher leaks | Overfill dispenser or rinse aid spills | Be careful not to overfill the rinse aid dispenser. |
| Spilled rinse aid could cause oversudsing and lead to overflowing. Wipe away any spills with a damp cloth. |