Balay Dishwasher Troubleshooting
It could be different problems with Balay dishwashers. The tables below will help in troubleshooting of the two models of this brand. Instead of fault codes, the tables show the error description, possible causes and solutions. Information from the tables will help to determine the degree of the problem and the necessity of calling the repairman.
Balay 3VB351XD Dishwasher Troubleshooting
| Problem | Solution |
|---|---|
| The appliance does not start | – The mains fuse has tripped. |
| – The appliance plug has not been inserted. | |
| – The appliance door has not been shut properly | |
| Lower spray arm rotates sluggishly | – Spray arm blocked |
| The door is difficult to open | – Child-proof lock is activated |
| Cover on the detergent dispenser cannot be closed | – Detergent dispenser overfilled or mechanism blocked by sticky detergent residue |
| Detergent residue in the detergent dispenser | – Dispenser was damp when fille |
| Unusual foam formation | – Handwash liquid in the rinse aid dispenser |
| Appliance stops during the wash cycle | – Power supply interrupted. |
| – Water supply interrupted | |
| Filling valves making striking noises | – Caused by the installation of the water line and has no effect on the function of the machine. Remedial action is not possible |
| Knocking/rattling noise during rinsing | – Spray arm is striking utensils. |
| – Utensils not arranged correctly | |
| Food residue on the utensils | – Utensils placed too closely together, utensils basket overfilled. |
| – Too little detergent. | |
| – Rinse programme too weak. | |
| – Spray arm rotation obstructed. | |
| – Spray arm nozzles blocked. | |
| – Filters blocked. | |
| – Filters incorrectly inserted. | |
| – Waste water pump blocked. | |
| – Top basket on right and left not set to same height | |
| Tea or lipstick residue is not completely removed | – The detergent has an inadequate bleaching effect. |
| – Too low rinsing temperature. | |
| – Too little/unsuitable detergent | |
| White stains on the utensils/glasses remain milky | If phosphate-free detergents are used with hard tap water, white deposits may be deposited more easily on utensils and the container walls. |
| – Too little/unsuitable detergent. | |
| – Too weak programme selected. | |
| – No/too little rinse aid. | |
| – No/too little special salt. | |
| – Water softening system set to the wrong value. | |
| – Salt dispenser lock not fastened | |
| Dull, discoloured glasses, film cannot be washed off | – Unsuitable detergent. |
| – Glasses not dishwasher-proof | |
| Streaks on glasses and cutlery, glasses have metallic appearance | – Too much rinse aid |
| Plastic parts discoloured | – Too little/unsuitable detergent. |
| – Too weak programme selected |
Balay 3VS950IA Dishwasher Troubleshooting
| Fault | Possible causes | Remedial action |
|---|---|---|
| Utensils are not clean | Utensils are situated close together or one above the other | Separate the utensils, prevent contact points. |
| Sand or gritty residue on the utensils | Too little detergent | Follow manufacturer’s instructions (detergent). |
| Unsuitable programme selected | Select a more intensive programme. | |
| Spray arm nozzles blocked | Clean the spray arms | |
| Filters dirty, not seated firmly | Clean the filters | |
| Spray arms blocked | Arrange the utensils so that the spray arms can rotate freely. | |
| Stains and streaks | Rinse-aid dosage too high/too low | Streaks: reduce dosage. |
| Water or limescale stains: increase dosage. | ||
| Milky deposits on the utensils (can be removed) | Water softening system incorrectly set; No salt | Correctly set water softening system. Refill with salt. |
| Milky deposits, glasses cloudy/tarnished (cannot be removed) | Glasses not dishwasher-proof. | Use dishwasher-proof glasses. |
| Use a detergent suitable for glasses. | ||
| Plastic/utensils discoloured | Too little detergent. | Follow manufacturer's instructions (detergent). |
| Discoloration caused by food colourings (tomato sauce) | Discoloration is harmless; subsequent rinse cycles will cause it to fade. | |
| Fault display “E:XX” is lit | Appliance has technical defect | Call factory customer service (state fault display). |
| Unplug appliance. | ||
| Residual water in the appliance | The programme has not yet ended | Close and switch on the appliance or terminate the programme |
| Cutlery not rust-resistant. Hard knife blades are more susceptible | Use dishwasher-proof cutlery. | |
| Rust on the cutlery | Extraneous rust | Never wash rusting parts in the appliance. |