Asko dishwasher troubleshooting

Is the dishwasher malfunctioning or even not switching on? Find the symptoms of the breakdown in the troubleshooting table and find out what has happened and whether the problem can be fixed without calling a technician.

Asko 1555 dishwasher troubleshooting

Problem	Possible Cause	Suggested Remedy
Spotting and filming	Hard water	Use the maximum recommended amount (3 tablespoons) dishwasher detergent. You may need a home water softener.
		To remove hard water spots, try a vinegar rinse:
		• Wash and rinse load as usual.
		• Remove all metal items from dishwasher.
		• Do not add detergent.
		• Pour two cups of vinegar into a bowl and set it on the bottom rack of the dishwasher.
		• Run the dishes through an entire wash program.
		If the vinegar rinse doesn't work, repeat the above process substituting 1/4 cup citric acid crystals (available at most drug stores) for the vinegar.
	Filter system No rinse aid Water not hot enough Too little water	Wiping with a damp cloth should remove spots from metal items. For steriing and silver plated flatware, rub with a towel, or use a good cream silver polish.
		Check filter system to be sure it is clean and properly installed.
		Does the rinse aid dispenser need to be filled?( Note: Used only in hard water areas.)
		Use the Temp Boost for best results when washing heavily soiled or greasy items, except for fine china and delicate crystal.
		Check that the water valve is fully open. Make sure that the water pressure is between 18 and 176 PSI.
	Dishwasher detergent	Check the filter in the inlet valve.
	Dishwasher detergent	Use only the correct amount of dishwasher detergent according to the hardness of the water and the wash program you have selected. Do not use old or caked detergent. Store the dishwasher detergent in a dry place and in a closed container. Change the dishwasher detergent, if the result is still unsatisfactory.
	Items not loaded properly	Check that you have loaded the items. Do not overload. Make sure spray can reach all soiled surfaces.
	Spray arms rotate poorly or stand still	Check that both spray arms can rotate freely and that items do not obstruct the movement of the spray arms. Lift the arms and make sure that no grains of dirt etc. retard the rotation of the spray arms. If necessary, clear the obstruction, refit the arms and check that they rotate freely.
	Spray arms rotate poorly or stand still	Make sure that the holes in the spray arms are not blocked by dirt. If necessary, clear the holes with a pointed object.
	Strainer blocked	Check the strainer. Clean if necessary.
	Excessive foam in the machine	Use only dishwasher detergent. Too much rinse aid in final rinse cycle.
	Flatware incorrectly loaded	Pay particular attention to spoons so that they do not nest in each other and prevent water penetration.
Small particles deposited on items	Spray arm or arms not rotating freely	Be sure a utensil or handle has not prevented their turning.
	Detergent	Use only fresh detergent, stored in a tightly closed container in a cool dry place. Fill dispenser only when ready to start the dishwasher. Use the recommended amount of detergent, especially with hard water.
	Low water pressure Improper loading of dishes	Check that the water valve is fully open. Make sure that the water pressure is between 18 and 176 PSI.
	Low water pressure Improper loading of dishes	Load dishes to prevent water and detergent from being trapped in or between items. Water should circulate freely.
Marks and discoloration	Aluminum utensils rubbing against items during washing	Be sure aluminum utensils, especially light weight foil-type pans, do not touch dishes.
Marks and discoloration	Aluminum utensils rubbing against items during washing	To remove spots, use a non-abrasive cleaner.
Yellow or brown marks	Iron or manganese in water	Temporary solution: Pour 1 teaspoon to 1 tablespoon of citric acid crystals in instead of the prewash detergent directly on the inside of the door. Follow this prewash with a full detergent wash. Use the heavy wash program.
	Copper with sterling silver	Permanent solution: Install an iron removal system in the water supply.
	Copper with sterling silver	Yellow film on sterling silver results when you wash copper utensils in the same load. Silver polish will usually remove this stain.
	Tea or coffee (tannic acid)	Tea or coffee can stain cups. Remove stains by hand, using a solution of 1/2 cup bleach and 3 cups warm water. (Do not use on sterling silver or silver plate.)
Discoloration of stainless steel, silver plate or sterling silver	Allowing salty or acidic foods to remain on flatware	Rinse flatware that is to stand several hours before washing.
	Stainless steel contacting silver	Do not put stainless steel and silver flatware in the same silverware basket compartment. Direct contact between these metals can cause permanent damage to silver.
		Clean stained items with silver polish.
		Do not use abrasives on stainless steel or silver.
Distortion of plastics	Plastic item has low heat tolerance	Plastics vary in their ability to tolerate heat. Check washing instructions for all plastic items to be sure they are dishwasher safe. If they are, place in top rack, away from the heating element.
Marks on melamine and plastics	Porous material	Use a special cleaner for plastic.
Marks on melamine and plastics	Porous material	DO NOT use bleach or scouring powder on these materials.
Cloudy film on glassware- etching of glass	Too much detergent, especially in soft water	If vinegar or citric acid rinse doesn 't remove film, the cloudiness is "etching". This is permanent. To prevent etching, use the least amount (one teaspoon) of recommended dishwasher detergent if you have soft water.
		Use a good quality dishwasher detergent and rinse aid. Do not overload the machine. Water should circulate freely to assure adequate rinsing and draining.
		Use drying without heat.
	Rinse aid used with soft water	Use rinse aid in hard water areas only.
Dishes not dry	Non-heated drying	Be sure to select heated drying for the driest results. Allow more drying time when using non-heated drying.
	No rinse aid	Fill rinse aid dispenser. Rinse aids help dishes to dry faster. (Note: Used only in hard water areas).
	Plastic items	Certain plastic materials are difficult to dry. Plastics may need towel drying.
	Improper loading or unloading	Do not overload or nest items. Be sure all surfaces drain well. Load items with concave bases so as much water as possible can run off. Unload the bottom rack first. Water from dishes in the top rack may be spilling into the bottom rack.
	Water not hot enough	Dishes washed with the HI water temperature setting will dry the fastest.
	Dry cycle interrupted (Door opened too soon)	If the door is opened during the heated dry cycle, the heating element does not come back on after the door is re-closed. Also, if dishwasher door is opened immediately after the dry cycle is completed and then shut again, the damper invent is closed, trapping warm humid air. It is best then to leave door open slightly.
Detergent left in detergent compartment (Detergent compartment will not open)	Compartment cover blocked	The cover may not be opening because of improperly loaded items. Move dishes that may be blocking it.
	Light cycle used Old detergent	Detergent compartment door does not open during light cycle. Place detergent directly near bottom of inside surface of door.
	Light cycle used Old detergent	If detergent is hard or caked in the box, throw it away. Use only fresh detergent Add detergent to dishwasher right before starting it.
Chipping or breaking of glassware	Improper loading	Do not overload. Load between prongs, not over them. Glasses loaded over prongs will not be supported and may chip or break. Make sure glassware is secure and can't come loose. Always use the top rack for delicate items. Use the delicate program for fine china.
Unusual noise	Improper loading	Utensils may not be secure or something small may have dropped from the rack. Water may cause utensils to rattle. Make sure everything is securely placed in the dishwasher.
Water left in bottom of dish- washer near filters	Dishwashing cycle not complete	Allow dishwasher to complete cycle.
Water left in bottom of dish- washer near filters	Some is normal	Water left in removable coarse filter is normal.
Dishwasher will not drain	Air Gap Drain hose Filter system	Be sure air gap is not blocked or plugged.
		Check for kink in drain hose.
		Be sure there is no blockage in filter system. Remove, clean and place back in dishwasher before starting dishwasher.
Dishwasher will not start	Blown fuse or tripped circuit breaker	Replace fuse or reset circuit breaker. Remove any other appliances from the circuit Close tightly until you hear a click.
	Door not completely closed	Make sure plug-in contact is inserted in the wall socket or wired correctly.
	Plugged in incorrectly
Dishwasher will not fill	Door open Controls Water feed line Water supply	Check that door is firmly dosed.
		Check that dishwasher is on.
		Check to see that the water feed line to dishwasher is not crimped. Be sure water is available and turned on.
Water backs up in sink when dishwasher drains	Garbage disposer and trap	Check garbage disposer and trap at sink for blockage or food particles.

Asko 1805 dishwasher troubleshooting

Problem	Response
The machine will not start	1. You have forgotten to press the main switch or start button.
	2. The door is not properly closed.
	3. A fuse has blown.
	4. The power supply plug is not inserted in its socket.
Water remains In the machine If the machine should overfill with water, the outlet pump will start automatically. If, however, the water does not pump out, the fault may be due to one of these reasons:	1. Outlet hose kinked Check that the hose is not kinked or sharply bent.
	2. The strainers are blocked. Clean the coarse and fine strainer and the filter.
	3. Outlet hose blocked. Check that nothing has blocked the hole where the outlet hose is connected to the sink drain trap. Check, too, that the conical connecting pipe is cut so that the internal diameter is as large as possible, but at least 18 mm.
	4. The outlet pump can be blocked.
Poor dishwashing performance	Check the following points:
	1 .That the spray arms are not being prevented from turning by items sticking down from the upper basket and that the holes in the spray arms are not blocket by dirt.
	2. That the spray arms can rotate freely, and are not being slowed by grit in the bearings. Spin the arms by hand: if they do not spin freely, lift them off and clean the bearings and mounts.
	3. That the machine is admitting sufficient water. Check the inlet hose for kinks or sharp bends. Check that the water pressure is sufficient: 30-1 000 kPa (4-145 PSI).
	4. That the correct quantity of detergent has been used: Do not use old or caked detergent. Keep the detergent dry and cool in a closed pack. Remember that it should be bought and used fresh.
	5.That the strainer is properly positioned and is clean
	6. That you have chosen a enough strong programme.
Grey film on washed Items	A tendency for a grey film to develop on washed items may be due to lime from hard water. The problem can often be alleviated by using an acidic rinse aid, i.e. one containing citric acid (low pH value, as shown on the rinse aid label). If the dishwasher incorporates a water softener, the grey film may indicate that there is no salt left in the softener. Refill it with salt.

Asko D1796 dishwasher troubleshooting

Fault	Causes
POOR WASHING PERFORMANCE	Rotation of spray arms prevented by protruding object. Check also that jets in the spray arms are not clogged
	Spray arms slowed down by impurities in the bearings. Spin the arms by hand and if they do not spin freely lift them off and wipe the fittings clean
	Insufficient flow of water in the machine. Check the inlet hose for kinks or sharp bends. Water pressure may be too low, compensate by increasing the intake time
	Deteriorated detergent. Do not use old or caked detergent. Keep the detergent dry and cool in a closed pack. Remember that detergent is perishable. Avoid large packs
	Inferior detergent. Try a different one
	Unsuitable dosing of detergent. Ensure that the dose suits hardness of the water
	The fine filter is not fitted properly. If it is soiled, clean it
	Wash programme is too weak. Change to a more intensive programme and higher temperature
	Dishware not arranged properly. Make certain that soiled parts face downwards and inwards
GREY FILM OR MARKS ON WASHED DISHWARE	To establish the cause of the grey film make a test using distilled water: Pour on a few drops, rub
	thoroughly and dry. Clean? If so, the cause can be one of the following:
	• Water level is too low.
	• Inadequate drain pumping.
	• Glasses and cups have tipped over.
	• Salt leaking from the softener. Make certain the lid is tight, otherwise call for service.
	• Rinse-aid dispenser incorrectly set.
	Possible causes
	Not cleaned with distilled water? Test using citric acid: Dissolve 1 tsp citric acid in 1 dl boiling water.
	Pour on a few drops, rub thoroughly and dry.
	Did citric acid make it clean? If so, the fault can be one of the following:
	• Malfunctioning or incorrectly set softener.
	• Wrong type of salt. Replace the salt.
	• Salt container is empty. Refill
	Still not clean after testing with citric acid?
	• The cause is probably temperature that is too high and/or too much detergent. This type of film, or etching, cannot be remedied, only prevented. Wash glasses at low temperature and dispense the amount detergent with care, and avoid heated drying. Consult the maker of the detergent
DISHWARE HAS STICKY WHITE/BLUE FILM	Concentration of rinse aid is too high. Modify the dose. If the water is very soft it may be suitable to dilute the rinse aid with an equal amount of water
STAINS ON SILVER OR STAINLESS STEEL	Some remains of food, eg, mustard, mayonnaise, lemon, vinegar, salt or dressing can cause stains on stainless steel if left for too long. Rinse away this type of substance if the machine is not to be run straight away. All types of stainless steel can result in stains on silver if contact is made while being washed
STAINS ON SILVER OR STAINLESS STEEL	Aluminium can result in marks on other objects if contact is made while being washed
STAINS NOT WASHED OFF	Detergent that does not contain chlorine (recommended to protect the environment) may be unable to remove severe stains, eg, lipstick, tea stains
MISCELLANEOUS	Knocking sound while the machine is running - spray arms hitting protruding objects.
	Rattling noises while the machine is running - dishware not properly arranged.
	Dishware is not dried - programme without drying was selected or insufficient dose of rinse aid
DISHWASHER WILL NOT START	Main switch is OFF
	Door not properly closed
	Fuse has blown
	Power supply plug not plugged in
	Water tap not opened
WATER REMAINS IN THE MACHINE	The drain pump will start automatically if the machine takes in too much water. If water is not pumped out, the fault may be due to one of the following reasons
	Drain hose is clogged. Make certain that there is nothing blocking the connection of the drain hose to the sink drain trap. Waste can fasten at the end of the connecting pipe. Check also that the tapered connecting pipe is cut so that the inside diameter is as large as possible, but at least 18 mm
	Kink in the drain hose. Check the hose to eliminate any kinks or sharp bends
	Filters are clogged. Clean the tubular strainer, coarse filter and fine filter
	Drain pump is clogged. Clean the pump
	Ensure that the black/yellow adapting piece is correctly fitted on the left in the bottom drain by the drain pump

Asko D3120, D3122 dishwasher troubleshooting

Problems	Possible causes	Action
The dishes are not clean.	• The spray arms are not rotating.	• Lift off the arms and clean.
	• Old dishwasher detergent. NB! Detergent is a perishable.	• Avoid large packs.
	• Incorrect dosage of detergent.	• Dispense according to the level of water hardness.
	• Insufficiently powerful dishwashing program.	• Select the Temperature normal option or switch to a more powerful program.
	• Incorrect program chosen.	• Change to a more intensive program.
	• Incorrect loading of the dishwasher.	• Do not cover china with large bowls or similar.
	• Incorrect loading of the dishwasher.	•Avoid placing very tall glasses in the corners of baskets.
	• Glasses and cups have tipped over during the wash.	• Load the china securely.
Stains or a film on the china.	• Dishwasher fitted with water softener is leaking salt.	• Check that the cover of the salt compartment is properly screwed on. Otherwise phone for Service.
	• Incorrectly set water softener.
	• Incorrectly set rinse aid dispenser.
	•The salt compartment is empty.	• Top up with salt.
	• Phosphate-free detergent in combination with hard water.	• Change detergent.
	•Too high a temperature and/or too much detergent can cause etching on (crystal) glass. Unfortunately this cannot be remedied, only prevented!	• Wash (crystal) glass at a low temperature and dispense dishwasher detergent with care. Contact the dish- washer detergent manufacturer.
The china has a whitish- blue sticky film.	• Too high dosage of rinse aid.	• Reduce dosage. If the water is very soft, you could try diluting the rinse aid (1 part rinse aid, 1 part water).
Stains on stainless steel or silver.	• Certain food remnants such as mustard, mayonnaise, lemon, vinegar, salt and dressings can cause stains on stainless steel if allowed to remain for any length of time. All stainless steel can mark silver if allowed to come into contact during the dishwashing process. Aluminium can also cause stains on dishes.	• Rinse off food residue of this type if you do not intend to start the dishwasher immediately.
Stains on stainless steel or silver.		• Seperate your cutlery into the varians compartments in the basket. Make sure silver and stainless steel are not together.
Stains which remain after dishwashing.	• Lipstick and tea can be difficult to remove.	• Change to a detergent with bleach.
Rattling sound during dishwashing.	• The dishes are not properly loaded or the spray arms are not rotating.	• Check that the china is loaded securely. Spin the spray arms to make sure that they rotate.
The machine will not start.	• You have forgotten to switch on the main switch.	• Check
	•The door is not properly closed.	• Check
	• A fuse has blown.	• Check
Water remains in the machine.	• Obstruction in the drain hose.	• Disconnect the drain hose where it is connected to the sink’s water trap. Check that no debris has become stuck. Is the cone-shaped part of the pipe cut so that the diameter is at least 16 mm?
	• Kinks in the drain hose.	• Check that the hose is free from kinks or sharp bends.
	• The filters are clogged.	• Clean out the coarse filter, the fine filter and the filter.
	• Items in the drain pump.	• Clean out the drain pump.
Bad odour in the machine	• Dirt along the strips and in corners	i • Clean with a dish brush and low-lather detergent.
The dishes are not sufficiently dry	• Drying power too low.	• Activate the Normal drying option (not all models).
	The machine is not fully loaded.	Put a full load in the machine.
	The rinse aid has run out 01 the set dose is too low.	Replenish rinse aid or increase the dose of rinse aid.
		Open the door slightly once the program has finished.

Asko D3251, D3232 dishwasher troubleshooting

Problem	Solution
Detergent left in compartment	Be careful not to load items so dose to the dispenser that the cover will not open to release the detergent.
	The dispenser is not supposed to open when you use the Rinse program.
	Your dishwasher detergent should be fresh and stored tightly closed in a cool, dry place. Old or caked detergent should be thrown away because it will not dissolve property and will leave a gritty residue on the dishware.
	Wait until you are ready to start the dishwasher to add the detergent.
	If you are using the Delay program, make sure the dispenser is dry before adding the detergent.
	The detergent compartment only opens in the main wash programs, not the Rinse program.
Dishwasher makes unusual noises	This usually means that something is not loaded properly. Make sure the dishes are securely in place and that nothing has fallen between the basket tines. Also, place small items in the small items compartment and close the lid.
Dishwasher leaks	Use only unscented, granular automatic dishwasher detergent. Using a liquid detergent could cause oversudsing and leakage.
	You should always use fresh detergent.
	The amount of detergent needed for your dishes depends on the hardness of the water in your area. Contact your local utility company to learn the water hardness in your area
	Be careful not to overfill the rinse aid dispenser. Spilled rinse aid could cause oversudsing and lead to overflowing. Wipe away any spills with a damp cloth.
	Make sure the dishwasher is level.
Dishwasher runs too long	If the temperature of the water entering your dishwasher is below 120°, the dishwasher runs longer because it heats the water to the proper temperature for the program selected. Raising your water heater setting may help to shorten the cycle times. If this doesn’t resolve the problem, call the ASKO Advisory Center.
Dishwasher does not drain properly	Make sure that the cycle was complete before you opened the dishwasher. If not, allow it to complete and check again.
	Some water left in the sump area near the drain is normal.
	If the plumbing code in your area requires an air gap, make sure that the air gap isn’t blocked or plugged.
	If the unit is connected to a garbage disposer, make sure the disposer is empty.
	If water backs up into the sink, check the garbage disposer and trap for blockage.
	Check the dishwasher filters and drain area for blockage.
	Check for a kink in the drain hose
Dishwasher does not fill properly	Make sure the water supply is turned on
	Make sure the dishwasher is turned on and the door is closed securely
	Check for crimps in the water feed line
	The system is designed to detect an overflow. When it does, it shuts off the inlet valve and circulation pump and turns on the drain pump
Dishwasher will not start	Make sure the dishwasher is turned on and the door is closed securely
	Make sure the Delay option is not turned on
	Check that the water supply is connected properly and the water is turned on
	Make sure the power cord is properly plugged into the wall socket

Asko D5424 dishwasher troubleshooting

Problem	Possible causes	Action
The dishes are not clean.	The spray arms do not rotate.	Remove the arms and clean them.
	The spray arms do not rotate.	Check that the dishes are not blocking the spray arms.
	Detergent is too old. Detergent is a perishable product.	Avoid large packages.
	Incorrect detergent dosage.	Dose according to water hardness. Far too much or far too little detergent can result in poor dishwashing results.
	Dishwashing program too weak.	Select a higher temperature or a more powerful program.
	Dishes loaded incorrectly.	Do not cover dishes with large bowls or lids. Avoid placing very tall glasses in the corners of the baskets.
	Glasses and cups have toppled over during the program.	Load the dishes securely.
	The filter is not correctly fitted.	Screw the filter firmly into place.
Spots or films on the dishes.	Incorrect rinse aid dosage setting.
Spots or films on the dishes.	Too high temperature and/or too much detergent can cause etching on crystal. Unfortunately, this cannot be repaired, only prevented.	Wash crystal at a low temperature and with a conservative amount of detergent. Contact the detergent manufacturer.
The dishes have a sticky white/blue film.	Rinse aid dosage setting too high.	Reduce the amount. If you have very soft water, you may want to dilute the rinse aid 50:50 with water.
Spots on stainless steel or silver.	Some types of food, such as mustard, mayonnaise, lemon, vinegar, salt, and dressings, can cause spots on stain- less steel if left for too long.	Rinse off these types of food if not starting the dishwasher immediately. Or why not run the Rinse & Hold program?
Spots on stainless steel or silver.	All stainless steel can cause spots on silver if they come into contact during dishwashing. Aluminum can also cause spots on dishes.	Silver and stainless steel items should not come into contact during dishwashing.
Spots left after washing.	Lipstick and tea can be difficult to wash off.	Use a detergent with a bleaching agent.
Rattling sound when dishwashing.	The dishes are not correctly placed or the spray arms are not rotating.	Check that the dishes are placed securely. Spin the spray arms to make sure they can rotate.
The dishwasher does not start.	You have forgotten to turn on the main power switch.	Pressing the main power switch.
	The door is not properly closed.	Check.
	A fuse/circuit breaker has been tripped.	Check.
	The plug is not plugged into the power outlet.	Check.
	The water supply valve is turned off.	Check.
	Overflow/leaks.	Check.
	A whirring sound (the drain pump) is heard from the dishwasher and does not stop when the main power switch is turned off.	Turn off the water supply valve. Pull out the plug and call the Customer Care Center.
1 minute appears on the display.	The program is taking longer than estimated.	None. Next time the program is run, the corrected time will be displayed.
Water remains in the dishwasher above the filters.	Blocked drain hose.	Loosen the drain hose from where it terminates. Check that no debris has clogged the hose. Is the coneshaped part of the drain boot cut to the maximum size of the fitting where it attaches?
	Kink in drain hose.	Check that the hose is free from kinks and sharp bends.
	The filters are blocked.	Clean the coarse and fine filters.
	Debris in the drain pump.	Clean the drain pump.
Bad odor in dishwasher.	Dirt around the seals and in comers.	Clean with dish brush and low foaming cleaner.
Bad odor in dishwasher.	Low temperature programs have been selected for a prolonged period.	Run a program with a higher temperature about once a month.
The dishes are not dry enough.	Drying power too low.	Activate the Long dry option.
	The dishwasher is not fully loaded.	Fully load the dishwasher.
	Rinse aid needs topping up or dosage is set too low.	Top up with rinse add or increase the rinse aid dosage.
	Rinse aid needs topping up or dosage is set too low.	Open the door a little once the program has finished.
Cannot close door.	The baskets are not correctly positioned.	Check that the baskets are correctly positioned horizontally.
Cannot close door.	The baskets are not correctly positioned.	Check that the dishes are not blocking the baskets from sliding properly into place.
The touch buttons do not react when pressed.	You have pressed the touch buttons too soon after opening the door.	Wait a moment then try again.
	Dirt on the touch buttons.	Clean with a dry or slightly damp cloth.
	Child lock (button lock) activated.

Asko F10 dishwasher troubleshooting

Problem	Solution
Poor washing performance	The dishes may not be loaded properly. Make sure that soiled surfaces are facing downward or toward the center of the dishwasher. Also, make sure that the bowls, pots, etc., are not stacked so closely that water can’t reach the soiled surfaces.
	Make sure you are using the appropriate program settings for the dirtiness of your dishes.
	An item may be obstructing the spray arm rotation. With the baskets loaded and in place, manually turn the spray arms to make sure they move freely.
	Your dishwasher detergent should be fresh and stored tightly closed in a cool, dry place. Old or caked detergent will not dissolve properly. Wait until you are ready to start the dishwasher to add the detergent. If you are using the Delay program, make sure the dispenser is dry before adding the detergent.
	Your dishwasher detergent may be inferior. Try a different brand.
	Make sure the rinse aid dispenser is filled.
	If you have hard water in your area, try adding more detergent and increasing the amount of rinse aid dispensed.
	Check that the spray arm jets are not clogged.
Poor drying performance	Select the Heat Dry option.
	If you don’t want to use Heat Dry, you can decrease the drying time by opening the door slightly to let out the warm, humid air.
	Make sure the rinse aid dispenser is filled
	Make sure you use the proper amount of rinse aid.
	Do not overload the dishes and be careful to avoid nesting.
	Load items with concave bottoms tilted so as much water as possible will run off.
	Unload the bottom basket first to avoid spilling water onto the dishes when unloading the top basket.
	Dishes washed in higher water temperatures will dry faster.
	Certain plastics may need to be towel dried.
Plastic items	Always check the manufacturer’s suggested care instructions before washing plastic in your dishwasher. Even dishwasher-safe items should be loaded in the top basket, away from the heating element.
	Some high-acid foods can discolor plastic. You should rinse these items if you do not plan to run the dishwasher right away.
	Plastic items dry poorly and may need to be towel dried.
Chipped or Broken Dishes	Load glasses between the tines, not straddling them
	Move the baskets in and out slowly to avoid slamming the dishes together
	Make sure not to load dishes so high that the spray arms could strike them
	Make sure tall glasses and stemware will clear the top of the tub when you push the basket in
	Always load delicate items in the top basket
	Do not overload the dishwasher
	Do not jam the glasses together when loading
Stains and discolorations	Stains or discoloration on dishes could be caused by a number of things. Listed below are some of the most common causes
	Too much iron or manganese in the water can cause yellow or brown marks on your dishes. As a temporary solution, in place of the prewash detergent, use one teaspoon to one tablespoon of citric acid crystals. You should consider installing a water filtering system
	Coffee and tea stains usually have to be removed by handwashing in a solution of 1/2 cup bleach and one quart of water. (Do not use on sterling silver or silver plate.) Be sure to rinse these items thoroughly before putting them in the dishwasher so there is no bleach residue on the dishware
Etching	Use less detergent. You may be using too much for the water hardness in your area
	Use a good quality dishwasher detergent
	Do not overload the machine. Water should circulate freely to ensure adequate rinsing and draining
	Fill the rinse aid dispenser (unless you have soft water in your area: in which case you may not need a rinse aid.)
	Use a lower water temperature setting
	Do not use the Heat Dry option
	Do not pre-rinse the dishes; just scrape off large food particles and bones
Detergent left in compartment	Be careful not to load items so close to the dispenser that the cover will not open to release the detergent.
	The dispenser is not supposed to open when you use the Rinse program.
	Your dishwasher detergent should be fresh and stored tightly closed in a cool, dry place. Old or caked detergent should be thrown away because it will not dissolve properly and will leave a gritty residue on the dishware.
	Wait until you are ready to start the dishwasher to add the detergent.
	If you are using the Delay program, make sure the dispenser is dry before adding the detergent.
	The detergent compartment only opens in the main wash programs, not the Rinse program.
Dishwasher makes unusual noises	This usually means that something is not loaded properly. Make sure the dishes are securely in place and that nothing has fallen between the basket tines. Also, place small items in the small items compartment and close the lid.
Dishwasher leaks	Use only unscented, granular automatic dishwasher detergent. Using a liquid detergent could cause oversudsing and leakage.
	You should always use fresh detergent.
	The amount of detergent needed for your dishes depends on the hardness of the water in your area. Contact your local utility company to learn the water hardness in your determine the amount of detergent you should use.
	Be careful not to overfill the rinse aid dispenser. Spilled rinse aid could cause oversudsing and lead to overflowing. Wipe away any spills with a damp cloth.
	Make sure the dishwasher is level
Dishwasher runs too long	If the temperature of the water entering your dishwasher is below 120°, the dishwasher runs longer because it heats the water to the proper temperature for the program selected. Raising your water heater setting may help to shorten the cycle times. If this doesn’t resolve the problem, call the ASKO Advisory Center.
Dishwasher does not drain properly	Make sure that the cycle was complete before you opened the dishwasher. If not, allow it to complete and check again.
	Some water left in the sump area near the drain is normal.
	If the plumbing code in your area requires an air gap, make sure that the air gap isn’t blocked or plugged.
	If the unit is connected to a garbage disposer, make sure the disposer is empty.
	If water backs up into the sink, check the garbage disposer and trap for blockage.
	Check the dishwasher filters and drain area for blockage
	Check for a kink in the drain hose.
	You may need to adjust the drain time to accommodate longer drain lines, air gaps, etc
Dishwasher does not fill property	Make sure the water supply is turned on
	Make sure the dishwasher is turned on and the door is closed securely
	Check for crimps in the water feed line
	You may need to adjust the water inlet time to compensate for low water pressure in your area. (Call the Advisory Center.)
	The system is designed to detect an overflow. When it does, it shuts off the circulation pump and turns on the drain pump
Dishwasher will not start	Make sure the dishwasher is turned on and the door is closed securely
	Make sure the Delay option is not turned on
	Check that the water supply is connected properly and the water is turned on
	Make sure the power cord is properly plugged into the wall socket
	Check your fuse box for a blown fuse or tripped circuit breaker

Asko F11 dishwasher troubleshooting

Problem	Possible causes	Action
The dishes are not clean.	The spray arms do not rotate.	Remove the arms and clean them.
	The spray arms do not rotate.	Check that the dishes are not blocking the spray arms.
	Detergent is too old. Detergent is a perishable product.	Avoid large packages.
	Incorrect detergent dosage.	Dose according to water hardness. Far too much or far too little detergent can result in poor dishwashing results.
	Dishwashing program too weak.	Select a higher temperature or a more powerful program.
	Dishes loaded incorrectly.	Do not cover dishes with large bowls or lids. Avoid placing very tall glasses in the corners of the baskets.
	Glasses and cups have toppled over during the program.	Load the dishes securely.
	The filter is not correctly fitted.	Screw the filter firmly into place.
Spots or films on the dishes.	Incorrect rinse aid dosage setting.
Spots or films on the dishes.	Too high temperature and/or too much detergent can cause etching on crystal. Unfortunately, this cannot be repaired, only prevented.	Wash crystal at a low temperature and with a conservative amount of detergent. Contact the detergent manufacturer.
The dishes have a sticky white/blue film.	Rinse aid dosage setting too high.	Reduce the amount. If you have very soft water, you may want to dilute the rinse aid 50:50 with water.
Spots on stainless steel or silver.	Some types of food, such as mustard, mayonnaise, lemon, vinegar, salt, and dressings, can cause spots on stain- less steel if left for too long.	Rinse off these types of food if not starting the dishwasher immediately. Or why not run the Rinse & Hold program?
Spots on stainless steel or silver.	All stainless steel can cause spots on silver if they come into contact during dishwashing. Aluminum can also cause spots on dishes.	Silver and stainless steel items should not come into contact during dishwashing.
Spots left after washing.	Lipstick and tea can be difficult to wash off.	Use a detergent with a bleaching agent.
Rattling sound when dishwashing.	The dishes are not correctly placed or the spray arms are not rotating.	Check that the dishes are placed securely. Spin the spray arms to make sure they can rotate.
The dishwasher does not start.	You have forgotten to turn on the main power switch.	Pressing the main power switch.
	The door is not properly closed.	Check.
	A fuse/circuit breaker has been tripped.	Check.
	The plug is not plugged into the power outlet.	Check.
	The water supply valve is turned off.	Check.
	Overflow/leaks.	Check.
	A whirring sound (the drain pump) is heard from the dishwasher and does not stop when the main power switch is turned off.	Turn off the water supply valve. Pull out the plug and call the Customer Care Center.
	Check that the Delayed start option has not been selected.	Press and hold Start/Stop for five seconds if you want to cancel the Delayed start option.
1 minute appears on the display.	The program is taking longer than estimated.	None. Next time the program is run, the corrected time will be displayed.
Water remains in the dishwasher above the filters.	Blocked drain hose.	Loosen the drain hose from where it terminates. Check that no debris has clogged the hose. Is the cone-shaped part of the drain boot cut to the maxi- mum size of the fitting where it attaches?
	Kink in drain hose.	Check that the hose is free from kinks and sharp bends.
	The filters are blocked.	Clean the coarse and fine filters.
	Debris in the drain pump.	Clean the drain pump.
Bad odor in dishwasher.	Dirt around the seals and in comers.	Clean with dish brush and low foaming cleaner.
Bad odor in dishwasher.	Low temperature programs have been selected for a prolonged period.	Run a program with a higher temperature about once a month.
The dishes are not dry enough.	Drying power too low.	Activate the Long dry option.
	The dishwasher is not fully loaded.	Fully load the dishwasher.
	Rinse aid needs topping up or dosage is set too low.	Top up with rinse add or increase the rinse aid dosage.
	Rinse aid needs topping up or dosage is set too low.	Open the door a little once the program has finished.
Cannot close door.	The baskets are not correctly positioned.	Check that the baskets are correctly positioned horizontally.
Cannot close door.	The baskets are not correctly positioned.	Check that the dishes are not blocking the baskets from sliding properly into place.
The touch buttons do not react when pressed.	You have pressed the touch buttons too soon after opening the door.	Wait a moment then try again.
	Dirt on the touch buttons.	Clean with a dry or slightly damp cloth.
	Child lock (button lock) activated.